A second-grade teacher from Redding, California who has been applying Total Quality Management practices since 1993, views the classroom as a system comprising seven elements: aim, supply, input, customer, output, process, and feedback. Includes reso ...
A second-grade teacher from Redding, California who has been applying Total Quality Management practices since 1993, views the classroom as a system comprising seven elements: aim, supply, input, customer, output, process, and feedback. Includes resources, activities, and a glossary of TQM terms.
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